Copycopyleiden cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We will never make your information available to third parties for commercial purposes.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Our website is developed with software from WordPress, we have chosen for our web hosting from the provider Strato. Personal data that you make available to us for the purpose of our services will be shared with this party. Strato has access to your data to offer us (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, Strato is obliged to take appropriate security measures. These security measures consist of the use of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.
We purchase web hosting and e-mail services from Hostnet and Strato . Hostnet and Strato process personal data on our behalf and do not use your data for their own purposes. However, these parties may collect metadata about the use of the services. These are not personal data. Hostnet and Strato have taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. Hostnet and Strato are bound by the confidentiality agreement.
We use the services of Hostnet and Strato for our regular business e-mail traffic. These parties have appropriate technical and organizational measures getroﬀen to prevent misuse, loss and corruption of your and our data as much as possible. Hostnet and Strato do not have access to our mailboxes and we treat all our e-mail traffic confidentially.
Shipping and logistics
If you place an order with us it is our job, if necessary, to have your package delivered to you or to an address indicated by you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.
Invoicing and accounting
We use the services of Unit4 Multivers for the maintenance of our administration and accounting. We share your name, address and city details and details regarding your order. These data are used for the administration of sales invoices. Your personal data will be sent and stored in a protected way. Unit4 Multivers is obliged to maintain confidentiality and will treat your data confidentially. Unit4 Multivers does not use your personal data for purposes other than those described above.
Purpose of data processing
We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we ask for your explicit consent. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website are processed with the aim of further improving our services. This information (e.g. your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In such cases, Copycopyleiden may be obliged by law to share your data in connection with ﬁcal or criminal investigation by the government. In such a case we will be forced to share your data, but we will oppose this within the possibilities offered by law.
We store your data for as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a forgetful request. Due to applicable administrative obligations, we are required to store invoices containing your (personal) data, which we will therefore store for as long as the applicable period of time applies. However, employees no longer have access to your client profile and documents that we have produced as a result of your order.
Under the applicable Dutch and European legislation, as a data subject you have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke them.
In principle, in order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of processed requests, in the event of a forgotten request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to complain to the Personal Data Authority at any time if you suspect that we are misusing your personal data.
Right of inspection
You always have the right to view the data that we process (or have processed) and that relate to or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address we have on file with an overview of the processors who have this data in their possession, stating the category under which we have stored this data.
Right of rectification
U heeft altijd het recht om de gegevens die wij (laten) verwerken en die betrekking hebben op uw persoon of daartoe herleidbaar zijn, te laten aanpassen. U kunt een verzoek met die strekking doen aan onze contactpersoon voor privacyzaken. U ontvangt dan binnen 30 dagen een reactie op uw verzoek. Als uw verzoek wordt ingewilligd sturen wij u op het bij ons bekende e-mailadres een bevestiging dat de gegevens zijn aangepast.
Recht op beperking van de verwerking
You always have the right to have the data we process (or have processed) that relate to or can be traced back to you amended at any time. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the information has been adjusted to the e-mail address we have on file.
Right of transferability
You always have the right to have the data that we process or have processed relating to you or that can be traced back to you, carried out by another party. You can make a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address we have on file with you. In all likelihood, we will no longer be able to continue providing the service in such a case, as the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
If the occasion arises, you have the right to object to the processing of your personal data by or on behalf of Copycopyleiden. If you object, we will immediately cease data processing pending the processing of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently cease processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Through our website, cookies may be placed by the U.S. company Google as part of the “Analytics” service. We may use this service to track and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We have not allowed Google to use the obtained analytics information for other Google services.
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T (071) 512-7577
Contact for privacy issues